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![Dealing with Difficult People (HBR Emotional Intelligence Series) Dealing with Difficult People (HBR Emotional Intelligence Series)](https://cdnmaster4.circlesoft.net/assets/spinner-lg-50db1f192d4343916a920054bb6922e5b26a413f1cb422daacf72cddb56fdcf5.gif)
Dealing with Difficult People (HBR Emotional Intelligence Series)
Harvard Business Review Staff; Amy Gallo; Mark Gerzon; Tony Schwartz; Holly Weeks
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At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our e...
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